Buttoned up dealer. Very good customer service. Honest, which is refreshing. Had no issues other than they were a bit busy and the final close took longer than expected.
I live in West Virginia and had an issue with my local Mazda dealer ordering the correct speakers. Considering the ambiguous diagram provided by the manufacturer, Brandon went the extra mile and sent me photos of the corresponding item.Blown speaker nightmare over. Thank you!
I wish the still had them in my area
Went here for an oil change. The service was fast. All of the employees that I interacted with were professional and helpful. I had a question about one item on my bill and the cashier Brandon( I think that was his name) went above and beyond my expectation. He consulted with his supervisor to answer my question, even though, I said it wasn't a big deal. The supervisor addressed me personally and removed the fee. I left very satisfied.
I bought a CX5 up in Ohio where I live. I absolutely love the car. The only problem is that it had a very loud rattle coming out of the dash. It rattled about 90% of the time I drove the car. Every time I brought it to the dealership in Ohio that I bought it from they told me they couldn't hear the rattle and so they did nothing. While I'm in Florida for a few months I brought it into Cox. They took my word for it that there was a rattle, they took things apart and while they ...
Just a quick note regarding some awesome customer service today with the service dept, specifically, Jason. He was informative, patient and his experience shown thru. Great vibe from the whole dept! Will recommend!