Customer Testimonials
Very happy with my recent experience with Cox Mazda. Found the Mazda CX-5 I wanted in their inventory and wanted to trade my Lincoln Navigator. Steve drove the vehicle to my home in Venice for a test drive and spent time going over all the vehicle features. We completed the deal and all the paperwork on my front porch. Very happy with my new SUV, Steve and Cox Mazda. Thank you!
Wonderful people who took care me in relaxed, friendly and efficient manner. Will be looking there first when it's time to buy again!
The BEST! If you want an exceptional experience buying a Mazda - communicating with management, sales, service, and more - check out Cox Mazda in Bradenton. I just purchased my 4th Mazda and am in awe. General Sales Manager, Frank Underwood completed a problem-solving task that made me a "customer for life"! With the excellent sales customer service of Ms. Carolyn Watkins, I am a proud owner of a 2023 Mazda Miata GT. Adam and James were part of the Mazda Team who made it complete. Buying a car and dealing with customer service in regards can be challenging. ...
I had the most wonderful- fair and totally unreal - experience with Cox Mazda via Frank Underwood, Sales Manager and Carolyn Watkins Sales Rep. Frank "performed his magic" to help me buy my 2023 Mazda Miata GT. Their dedication to satisfying a customer was superior, and I will never forget it. Thank-you Frank, Carolyn, James, and Adam for your superior TEAMWORK! You all were amazing! I cannot wait to see you when I take my car in for warranty service. YOU ROCK!
Car buying can be a nightmare - and potentially even more so when you decide to buy a car across state lines. James Desiderio and the team at Cox Mazda were honest, easy to work with, and made the experience a dream. They were incredibly reasonable on pricing during a time when cars are seemingly overpriced, responsive to all my questions, and assisted with making an out of state purchase done completely over the phone and via text seamless. If this allowed me to give them an NPS score - I would give them a 10.
Frank gave me a fair deal which is unusual these days. Didn’t play games with the numbers and made it easy. Love my new CX5 Carbon Edition. Best SUV I’ve ever owned.
Just bought a beautiful CX-5 yesterday. We had a very good experience. My husband had gone a few weeks prior with our daughter and checked out a few vehicles. The sales lady was super friendly and helpful. I went back with my husband yesterday and she came in on her day off to help us! She didn’t even know if we were going to buy the vehicle. Thanks Carolyn WatkIns!!
Great experience at Cox Mazda yesterday. Carolyn was my salesperson she did a great job was very informative and helpful. Love my new Cx-5!
GREAT CUSTOMERS SERVICE. VERY NEAT AND CLEAN DEALER. VIDEO TAPE GIVING TO YOU ON EVERY SERVICE PROVIDED AT COX MAZDA .
Love my CX-50. I had been looking for a new car for over a year and visited plenty of local dealerships for Mazda, Nissan, Dodge, Jeep, etc. but dealing with Cox Mazda was the smoothest process of them all. The pricing was straightforward and the salesman, Isac, who helped me last year ended up selling me my CX-50 this year. He was respectful, kind, and knowledgeable about the cars down to every feature and detail. Thank you Isac and Mr. Cox.
Great people and better service. They will work with you to get you in the car youre looking for. They really made car buying like it should be for me. I lost my car in hurricane Ian, and they went above and beyond to help get me back on the road in style. Special thanks to Steven Wilkinson for making car-buying a breeze. I love my Mazda!
My wife and just purchased a new MX5 from Cox Mazda. We did have an agreed price for both the exact same car and a trade in at another Mazda dealership that is about 20 mile south of Cox. I did not let Cox know that I had an deal waiting or did I use that deal as leverage. I did not have to. Cox saved me $900.00. They sold me the exact same car for under MSRP and gave me more for my trade than the other dealership. Am I happy? Yes, very!!! In contrast to the other dealership, working with ...
Very good service 👏👏
Loved my experience at Cox, was a little nervous at first as it was my first ever vehicle purchase, but the whole team at Cox Mazda made it such a calm and overall great experience. If you are in the market for a new car, give these guys a consideration. They all did a superb job with the entire process!
I ran into a dilemma the day before a relatives wedding (I was the driver for errands). My engine oil light came on and I didn’t realize I needed an oil change fast! I was not from town as this was a destination wedding and I had the bride to be in my car and my mom. My friend Travis saved the day! By grace and mercy he was able to not only squeeze us in to do an urgent oil change, Mazda was able to provide a shuttle down the road to Publix where we did the rest ...
Chelsea was great !
Ed was helpful. We did not find the mazda of our dreams yet.
Have been coming to Cox Mazda for over a year for service on our CX-5 and have always had a good experience. Recently upgraded to a CX-50 Turbo with the help of Ed Grady. Ed helped us through the whole process of comparing models and if he didn’t know the answer to a question he was sure to find it for us. Professional and easy to work with as well. Our experiences will definitely keep us coming back.
Pretty pleasant buying experience! Isac was knowledgeable and patient.
I have brought my old Miata here for service ever since I bought it because they always fix it correctly and everyone here is incredibly nice. They've done the most incredible job of remodeling the service and sales area, too. They're gorgeous! I will continue to have my Miata serviced here, and someday buy another Mazda here, too!
Quick easy and friendly.
I can’t say enough about our experience. James helped us at every step and prepared us throughout our experience. We actually weren’t planning on buying a car until I got back into town but my wife went down to get our trade in valued and James and his team were able to give us a deal we couldn’t say no to. James is more than a car guy he’s someone you can trust with your family Thank you again James
Just got the cx30 a few weeks ago and had a good experience. I’d definitely recommend James. He’s super helpful, responds quickly and was a genuinely nice guy.
I went here expecting to be underwhelmed at Mazda, and only did so as someone told me to consider them for my next car. This is a small dealership by industry standards, its nicely constructed and modern. My sales representative Stephen W was very polite and professional, and there was 0 pressure to buy. This dealership so far has been excellent to work with. This is not the Mazda of 2012 which was owned by Ford, this is Mazda as itself and the quality of their newer cars and their sales tactics reflect highly on them.
Outstanding professional sales service from start to finish. Stephen made it the smoothest car buying experience I've had in 30 years.
Great people and company to work for!
Purchased my Mazda elsewhere, unfortunately due to a lack of interest on the part of the Cox Mazda salesman that I dealt with then who is no longer with the company. But suffice it to say, I have had my vehicle serviced by Cox since its purchase and I can't say enough about the service. It's been long believed that a vehicle is best serviced at the selling dealer to get the best in service, customer and otherwise. But Cox Mazda has proved that to be false. Bobby the manager has been a hands on manager always going ...
Purchased my Mazda elsewhere, unfortunately due to a lack of interest on the part of the Cox Mazda salesman that I dealt with then who is no longer with the company. But suffice it to say, I have had my vehicle serviced by Cox since its purchase and I can't say enough about the service. It's been long believed that a vehicle is best serviced at the selling dealer to get the best in service, customer and otherwise. But Cox Mazda has proved that to be false. Bobby the manager has been a hands on manager always going ...
Purchased my Mazda elsewhere, unfortunately due to a lack of interest on the part of the Cox Mazda salesman that I dealt with then who is no longer with the company. But suffice it to say, I have had my vehicle serviced by Cox since its purchase and I can't say enough about the service. It's been long believed that a vehicle is best serviced at the selling dealer to get the best in service. But Cox Mazda has proved that to be false. Bobby the manager has been a hands on manager always going above and beyond ...
Leased our new Mazda CX-5 yesterday and what a refreshing great experience it was. This Dealership stood by everything they said to sell us a vehicle. Everything was transparent and the entire staff was so knowledgeable and service oriented. Stephen Wilkinson was our sales agent and I must say he provided us with the best car buying experience of our lives. He said what he meant and meant what he said - no surprises at signing. The same with Larry at Cox Chevrolet who purchased our current lease - again no surprises. So nice to deal with honest people. The ...
Bought a used car from Lucas Emkay in January. The service he provided was excellent! Also, the price of the car was very reasonable, unlike other car dealerships that added a bunch of money-grabbing add-ons (like fabric protection) to the used car. Very happy.
I would definitely recommend Cox Mazda to anyone. I went in because I needed a new car and Jason and Steven worked very hard to find me a great car that had everything I wanted. They had great knowledge of what they had and what would work for me. Everyone there was friendly, welcoming, and very helpful!
Great dealership,professional, knowledgeable.Perhaps the best dealer for Maxda Veicles. They never referred to the old ploy,"let me talk to my manager".
Food was delicious! Quick service too!
While out of town, our CX5 began having issues and we took it to Cox Mazda in Bradenton, FL. We worked with Trevor who was outstanding in working to resolve the issue. Not being local, it's hard to trust a person or business without having any previous relationship. However, Trevor and Cox Mazda were honest and very accommodating and we were confident in the assessment and their integrity. Thank you, Trevor!
The people are extremely professional and knowledgeable, and the brand new waiting area is light, airy, and immaculate. It is a pleasure to go here
Great service. Service advisor took care of vehicle like family. Excellent place to take your vehicle for service coming from another Mazda dealer coming all the way from New Jersey. Thank you for everything! Nicholas DiPiano, Wayne Mazda
We bought a Mazda 3 from Cox. Stephen Wilkinson was our sales associate at Cox. This was the best car buying experience I have ever had. 90 % of the deal was done over the phone! When we arrived they new we were busy we wrapped up all the paperwork in 15 to 20 min and were finished. I would highly recommend this car dealership. And with cars being is such short supply they did not inflate the price like most dealers are doing now a days. Also they have great technology for the paperwork when you are signing very impressed! If you are looking ...
Great service dept.
Yesterday we went to help our son find a car and stopped in at Cox Mazda. We are so glad we did. Issac was the person that made the whole process easy and stress free. I was so impressed that he knew what was on the lot and was able to answer any questions I had right away. My son found the car that fit him perfectly. THANK YOU ISSAC!!!! If we ever need another car my husband said he will definitely be back to let you help us find one.
Cox Mazda was great - they reserved a specific car for me that they got in stock very rarely and provided for me everything that I needed, working with me on my trade in, and make sure that the purchase was fair.
Never a drag goin into Cox Mazda. Sales team makes buying a Mazda awesome, the service dept. makes having one even better. Wouldn't take my car anywhere else.
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Everything went fine , Lucas was my sales guy and everything went fine by the most part . Little hiccup while trying to use my personal loan from my credit union but was taken care off , to bad is not a buyers market at the time being but still was a smooth transaction
Wife and I bought a cx5 there a few weeks back and it was an awesome experience! Everyone is friendly and very helpful, especially those at the service center!
Recently bought a 2018 cx5 and man was it a awesome experience!!
I got in my car last week to go to work and it decided it didn't want to make the journey. I called and explained the situation to the service department at Cox Mazda, and they found time to look at it that day. They diagnosed the problem, and had it fixed quickly. I had them do some other recommended maintenance work while it was there, which ended up leading to another issue. Trevor and his team went above and beyond, even contacting Mazda, to get the cost of the new repair down for me, as it was caused ...
Given we live 3 hours away from Cox Mazda, most of our deal was done over the phone and via text before we arrived. We were so turned off by a few of our local dealers, so started researching other dealers that had the car my daughter wanted in stock. We found Cox Mazda and decided to give them a call. Mark was my first point of contact, and from the get go, made everything extremely easy. He was so professional and accommodating during the entire process. From the first call, there was no doubt that Cox is where we would ...
(Writing on a different account because mine isn’t working ¿) Trevor went above and beyond in the service department to communicate directly with Mazda (without being asked!) to completely fix a technical issue I have been struggling with for a while now and even managed to get them to cover the costs ! I couldn’t be more thrilled with the way this situation was handled and am so happy I went to this dealership over the one closer to my home ! This has once again proved my love for Mazda’s is well deserved 💛 and thank you to Trevor for ...
Excellent service. Saved me money versus other options for my repair.
Can't say enough about the way I was treated at the service department. Bobby, Chelsea and Trevor all 3 went above and beyond to help get me my SUV back as quickly as possible. They knew I needed it for work and their compassion was so appreciated. I will NEVER go anywhere else again to have my car serviced.
Excellent service while buying my new Mazda3 Hatchback - it was quick and painless & everyone was so nice!!! Jason & Adam were amazing with the sales and finance part - made everything so easy - I love my new car!! Thx guys!!
UPDATE: Kelly Cox came through! He honored the 90 day warranty and refunded the money I paid to repair the timing chain. I appreciate them doing what was right! I recently purchased 2013 BMW X3 from Cox Mazda at the beginning of July. My 1st test drive a warning light appeared. I wasn’t going to purchase the vehicle but after the service department found the problem I was promised it issue was fixed. Test drive again and all seemed fine. A week after purchasing the vehicle the light came on again. I proceeded to file a claim with the 90 day warranty ...
We found the exact car our son wanted and drove from ft Lauderdale to Cox to get it. The car was waiting for us and the entire process took 30 min. Great team!!
Mark in sales was awesome, Adam in finance made it so easy. I couldn’t have imagined a smoother process and I will recommend the two of them to friends/family.
I have purchased three cars from Cox Mazda. They always have the best deals, the negotiation process is fair, and they always treat you like family. I exclusively use Cox Mazda’s service center—I never have to worry about being upcharged or being sold on something I don’t need. I’ll be exclusively using this dealership as long as I’m in the area.
I had a fantastic experience at Cox with Stephen! We have always owned Honda cars but wanted to look at options for SUVs for my husband since he is a big guy! Cox Mazda worked with us and gave us a great deal! So thankful for the experience! My husband and I would recommend going and working with Stephen!
Had a great experience in the service department at this location. The staff was very professional and quick to diagnose my vehicle's issue and get me in and out of there and back on the road in a Swift Manner. Thanks to Trevor and the whole team for the support and service
We had relatively older Chevys and were looking to modernize. I worked with Stephany Delgado and she help me work though an upgrade to a CX-9 and a CX-30. She was low pressure, informative, and helpful through the whole process. I would recommend anyone looking for an informed purchase to seek out Stephany so she can help you find the right car for the right price!
Excellent customer service! Jason 8n parts rocks!
Spent a while looking for the right car + best deal, I feel 100% confident I made the right decision with Cox Mazda. Overall a great experience with my sales person, Stephen (and the whole staff)!
We had a fantastic buying experience with Steve, we got exactly the vehicle we wanted and a timely efficient transaction.
Definitely the best car buying experience so far. As long as Mazda keeps making beautiful machines, we'll be getting them from Cox.
Great friendly
Great service. Quick and easy.
I found a car on Cox Mazda website that I wanted to purchase. Stephany responded quickly to my email and gave me all the information I needed. I live in Naples so I rented a car to drive to dealership. Stephany took care of returning the rental for me and even paid for it ! She was super nice and I felt more like I made a new friend instead of the normal painful car buying process. She went out of her way to make it easy, even giving me a map of local places to see on my drive home ...
Always first-rate.
Friendly and informative salesman. Not pushy at all. Zoom zoom We have purchased 2 cars here!
Cox Mazda made this the best car buying experience I've ever had!! They have a wide selection of vehicles, and each staff member I dealt with was knowledgeable and not high pressure at all! My salesperson, Issac Martinez spent well over an hour sitting in the car with me (on his day off), setting everything to my preferences, teaching me the features, and answering all my questions. I cannot say enough about the knowledge and professionalism he exhibited. So many other dealers I've dealt with over the years have talked down to me as a woman buyer, but ...
Great people coming not pushy, and extremely honest. You couldn't ask for more
Everyone is very helpful, friendly and knowledgeable! Love the place!
Jason Handcock, Frank underwood and Stephen Wilkinson were super helpful throughout the process of buying my 2020 Hyundai Veloster Turbo. I strongly recommend coming to Cox Mazda in Bradenton. They truly care about there customers and providing the best vehicle at a deal that can not be beaten, I also applaud them for being extremely professional. Thank you again!
Nice people, great cars. Very honest and straight forward buying experience. Quite different than the usual high pressure, say anything to get you into the store.
The absolute best Mazda service center in the Tampa Bay area. They're thorough, fast, and in a recent case of my own were willing to do a warranty repair where a rocker panel cover failed due to normal vibration where other dealers insisted it was impact damage. If I have any option, I always go to them for service, and I plan to buy a car or two from them in the future because their stock is kept in much better condition with none of the careless paint swirling I see on otherwise brand new cars at other local ...
Stephany was a pleasure to work with! Great experience from my initial inquiry to having the keys placed in my hand. I felt valued as a customer and am delighted, overjoyed and simply put, HAPPY, with my Mazda purchase from Cox Mazda. Zoom, Zoom!
My fiancé and I had the pleasure of working with Antonio and Issac. They provided a upfront and honest experience. Great deal and great personnel!
Found the car i was looking for with the right price.
This is literally the best place in the world to get a new car!
I came in without an appointment with my sad story. The part needed was ordered asap my car will be ready tomorrow. They gave me a beautiful car to drive until mine is ready. They were fast courteous and easy peasy Thanks Cox's Mazda.
We love the Cox Mazda service center! The staff is friendly and extremely helpful. And more than that they are honest! I never worry about the advice they give us and they never “oversell” products or services...they give us straight answers and great service
Excellent service all the way around, especially in the parts department.
Top of the line dealership!!! Larry, Adam John Rudd and Mike Patitucci hooked me up with a beautiful Preowned 2017 Mazda CX-5! This is my second car I’ve bought from Cox in the last 16 months! Such a easy and smooth process! They even got me approved with challenged credit on both deals! Also Ethan in the Mazda Service center is the real deal, very knowledgeable and very helpful! Ethan knew everything you could know about the CX5 and had me outta service quick! I recommend Cox over any other dealership I’ve been in by far. The owners are honest ...
Very nice professional people
We needed a reliable used car for an elderly family member. Mark was extremely supportive throughout the entire process and quickly addressed all of our specific concerns. I believe we received the vehicle for a fair price, and my family member was extremely pleased with the purchase. I would not hesitate to recommend Mark to anyone I know who is searching for a new or used vehicle.