Service was excellent turned out to be minor fix was not charged and was done quickly pleasantly Definately will recommend service department
Always have had great service and professionalism when I bring my Mazda to the Cox Mazda team. I have had two Mazda 6's with this dealership, and I have had nothing but positive experiences. Highly recommend the Mazda product and and the Cox Mazda Team.
Very helpful took the time to answer all my questions about my tire pressure alert, and more. Very nice service men over there. Wish I remembered the man's name I talked with today, Monday November 5th. Would like to thank him. Might be Bill or Bob?
I appreciated the easy going yet efficient atmosphere.
Good experience with the dealership on a lease.
I have owned a Mazda for 10 years now that I originally purchased from Cox Mazda. I received a recall notice from Mazda and scheduled the appointment for the work to be done. I was able to get in the next day and decided to update my oil change at the same time. I felt that the charge was very reasonable for the oil change and tire rotation. They were extremely professional and efficient. I also took a little spin in a new one. I will be purchasing my next Mazda from Cox Mazda due to their service and professionalism. Not right away, but in the near future.
My first Mazda experience...I have been on all the high end lots in Sarasota and Bradenton looking for an SUV...the best experience I have ever had at a dealership. Tim Spence was phenomenal in all aspects of the deal..I looked at cx5 on a Saturday and he never once was pushy or made me feel I had to buy the car that day... I left and during the week was available to answer any questions I had but never pressured me that I must come back to get an actual final price...he worked out an awesome price for the vehicle I wanted Without all the back and forth BS ...I showed up the next Saturday and bought the car...total time actually at the dealership..less than 2 hours!! Because of his customer service I most likely will buy another Mazda from Cox especially if Tim is there!
Had an enjoyable experience. Tom was thorough and easy to work with. Easiest car purchase ever! Highly recommend this dealership