Customer Testimonials

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Google Oct 11, 2021

Given we live 3 hours away from Cox Mazda, most of our deal was done over the phone and via text before we arrived. We were so turned off by a few of our local dealers, so started researching other dealers that had the car my daughter wanted in stock. We found Cox Mazda and decided to give them a call. Mark was my first point of contact, and from the get go, made everything extremely easy. He was so professional and accommodating during the entire process. From the first call, there was no doubt that Cox is where we would ...

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Google Oct 8, 2021

(Writing on a different account because mine isn’t working ¿) Trevor went above and beyond in the service department to communicate directly with Mazda (without being asked!) to completely fix a technical issue I have been struggling with for a while now and even managed to get them to cover the costs ! I couldn’t be more thrilled with the way this situation was handled and am so happy I went to this dealership over the one closer to my home ! This has once again proved my love for Mazda’s is well deserved 💛 and thank you to Trevor for ...

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Google Sep 25, 2021

Excellent service. Saved me money versus other options for my repair.

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Google Sep 15, 2021

Can't say enough about the way I was treated at the service department. Bobby, Chelsea and Trevor all 3 went above and beyond to help get me my SUV back as quickly as possible. They knew I needed it for work and their compassion was so appreciated. I will NEVER go anywhere else again to have my car serviced.

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Google Sep 15, 2021

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Google Sep 14, 2021

Excellent service while buying my new Mazda3 Hatchback - it was quick and painless & everyone was so nice!!! Jason & Adam were amazing with the sales and finance part - made everything so easy - I love my new car!! Thx guys!!

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Google Aug 3, 2021

UPDATE: Kelly Cox came through! He honored the 90 day warranty and refunded the money I paid to repair the timing chain. I appreciate them doing what was right! I recently purchased 2013 BMW X3 from Cox Mazda at the beginning of July. My 1st test drive a warning light appeared. I wasn’t going to purchase the vehicle but after the service department found the problem I was promised it issue was fixed. Test drive again and all seemed fine. A week after purchasing the vehicle the light came on again. I proceeded to file a claim with the 90 day warranty ...

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Google Jul 18, 2021

We found the exact car our son wanted and drove from ft Lauderdale to Cox to get it. The car was waiting for us and the entire process took 30 min. Great team!!

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Google Jun 19, 2021

Mark in sales was awesome, Adam in finance made it so easy. I couldn’t have imagined a smoother process and I will recommend the two of them to friends/family.

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Google May 31, 2021

I have purchased three cars from Cox Mazda. They always have the best deals, the negotiation process is fair, and they always treat you like family. I exclusively use Cox Mazda’s service center—I never have to worry about being upcharged or being sold on something I don’t need. I’ll be exclusively using this dealership as long as I’m in the area.

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Google May 29, 2021

I had a fantastic experience at Cox with Stephen! We have always owned Honda cars but wanted to look at options for SUVs for my husband since he is a big guy! Cox Mazda worked with us and gave us a great deal! So thankful for the experience! My husband and I would recommend going and working with Stephen!

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Google May 26, 2021

Had a great experience in the service department at this location. The staff was very professional and quick to diagnose my vehicle's issue and get me in and out of there and back on the road in a Swift Manner. Thanks to Trevor and the whole team for the support and service

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Google May 23, 2021

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Facebook May 15, 2021

I have only needed to go here twice, but both times have been fantastic service. I have highly recommended Cox Mazda to all family and friends. When time comes for a new car, I will definitely be buying from Cox

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Google May 5, 2021

We had relatively older Chevys and were looking to modernize.  I worked with Stephany Delgado and she help me work though an upgrade to a CX-9 and a CX-30.  She was low pressure, informative, and helpful through the whole process.  I would recommend anyone looking for an informed purchase to seek out Stephany so she can help you find the right car for the right price!

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Google Apr 13, 2021

Excellent customer service! Jason 8n parts rocks!

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Google Apr 13, 2021

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Google Apr 12, 2021

Spent a while looking for the right car + best deal, I feel 100% confident I made the right decision with Cox Mazda. Overall a great experience with my sales person, Stephen (and the whole staff)!

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Google Apr 9, 2021

We had a fantastic buying experience with Steve, we got exactly the vehicle we wanted and a timely efficient transaction.

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Google Apr 7, 2021

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Google Apr 7, 2021

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Google Mar 26, 2021

Definitely the best car buying experience so far. As long as Mazda keeps making beautiful machines, we'll be getting them from Cox.

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Google Mar 17, 2021

Great friendly

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Google Mar 6, 2021

Great service. Quick and easy.

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Cars Mar 6, 2021

I found a car on Cox Mazda website that I wanted to purchase. Stephany responded quickly to my email and gave me all the information I needed. I live in Naples so I rented a car to drive to dealership. Stephany took care of returning the rental for me and even paid for it ! She was super nice and I felt more like I made a new friend instead of the normal painful car buying process. She went out of her way to make it easy, even giving me a map of local places to see on my drive home ...

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Google Feb 9, 2021

Always first-rate.

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Google Feb 9, 2021

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Google Feb 5, 2021

Friendly and informative salesman. Not pushy at all. Zoom zoom We have purchased 2 cars here!

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Google Jan 25, 2021

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Google Jan 22, 2021

Cox Mazda made this the best car buying experience I've ever had!! They have a wide selection of vehicles, and each staff member I dealt with was knowledgeable and not high pressure at all! My salesperson, Issac Martinez spent well over an hour sitting in the car with me (on his day off), setting everything to my preferences, teaching me the features, and answering all my questions. I cannot say enough about the knowledge and professionalism he exhibited. So many other dealers I've dealt with over the years have talked down to me as a woman buyer, but ...

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Google Jan 17, 2021

Great people coming not pushy, and extremely honest. You couldn't ask for more

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Google Jan 5, 2021

Everyone is very helpful, friendly and knowledgeable! Love the place!

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Google Jan 3, 2021

Jason Handcock, Frank underwood and Stephen Wilkinson were super helpful throughout the process of buying my 2020 Hyundai Veloster Turbo. I strongly recommend coming to Cox Mazda in Bradenton. They truly care about there customers and providing the best vehicle at a deal that can not be beaten, I also applaud them for being extremely professional. Thank you again!

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Google Jan 1, 2021

Thank you to the Cox Mazda Team! We are very happy from start to finish. Starting with our salesman Stephen, Frank Underwood New Car Sales Manager, Jason Hancock Finance Manager and lastly the Owner Kelly Cox. We came in with no Idea what to buy or our best option. They came together to make my sons dream come true. This was a very stress free purchase! If you think buying a car is tough these guys make it so easy from start to finish! Please before you BUY a car “READ” this and make a pit stop to Cox Mazda.

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Google Jan 1, 2021

Nice people, great cars. Very honest and straight forward buying experience. Quite different than the usual high pressure, say anything to get you into the store.

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Google Dec 26, 2020

The absolute best Mazda service center in the Tampa Bay area. They're thorough, fast, and in a recent case of my own were willing to do a warranty repair where a rocker panel cover failed due to normal vibration where other dealers insisted it was impact damage. If I have any option, I always go to them for service, and I plan to buy a car or two from them in the future because their stock is kept in much better condition with none of the careless paint swirling I see on otherwise brand new cars at other local ...

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DealerRater Dec 24, 2020

Stephany was a pleasure to work with! Great experience from my initial inquiry to having the keys placed in my hand. I felt valued as a customer and am delighted, overjoyed and simply put, HAPPY, with my Mazda purchase from Cox Mazda. Zoom, Zoom!

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Google Dec 23, 2020

My fiancé and I had the pleasure of working with Antonio and Issac. They provided a upfront and honest experience. Great deal and great personnel!

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Google Dec 22, 2020

Found the car i was looking for with the right price.

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Google Dec 20, 2020

This is literally the best place in the world to get a new car!

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Google Dec 19, 2020

I came in without an appointment with my sad story. The part needed was ordered asap my car will be ready tomorrow. They gave me a beautiful car to drive until mine is ready. They were fast courteous and easy peasy Thanks Cox's Mazda.

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Google Dec 14, 2020

We love the Cox Mazda service center! The staff is friendly and extremely helpful. And more than that they are honest! I never worry about the advice they give us and they never “oversell” products or services...they give us straight answers and great service

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Google Dec 12, 2020

Excellent service all the way around, especially in the parts department.

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Google Dec 12, 2020

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Google Dec 11, 2020

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Google Dec 11, 2020

Top of the line dealership!!! Larry, Adam John Rudd and Mike Patitucci hooked me up with a beautiful Preowned 2017 Mazda CX-5! This is my second car I’ve bought from Cox in the last 16 months! Such a easy and smooth process! They even got me approved with challenged credit on both deals! Also Ethan in the Mazda Service center is the real deal, very knowledgeable and very helpful! Ethan knew everything you could know about the CX5 and had me outta service quick! I recommend Cox over any other dealership I’ve been in by far. The owners are honest ...

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Google Dec 7, 2020

Very nice professional people

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Cars Nov 24, 2020

We needed a reliable used car for an elderly family member. Mark was extremely supportive throughout the entire process and quickly addressed all of our specific concerns. I believe we received the vehicle for a fair price, and my family member was extremely pleased with the purchase. I would not hesitate to recommend Mark to anyone I know who is searching for a new or used vehicle.

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Google Nov 23, 2020

I can't say enough about the sales team at Cox Mazda in Brandenton! We were recently shopping mid-sized SUVs and have visited lots of local dealerships before deciding on the CX-9. Manager (Antonio), Finance guy (Jason) and Sales Rep (Isac) took such good care of us! No high pressure car or warranty sales, no endless back and forth negotiations; this team listened to us, gave us the facts we were looking for and offered us a great price. All were personable but Isac went the extra mile, driving out to meet us with paperwork when their system went down; ...

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Google Nov 7, 2020

Sales person: Mark Brown I visited FIVE Mazda dealers in our area to get the best price. I figured Tampa would be able to beat anything here local, but I was way off. Salesman Mark Brown and Cox gave me a lower price than any other dealer, without having to go back and forth. I could have saved myself a lot of time, and I definitely will next time I'm in the market. You're getting great local customer service and the best possible price. Cox is a no-brainer!

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Google Nov 2, 2020

Purchased my first MAZDA ever yesterday, the CX-5 Gand Touring. Everything about this deal was the best experience ever in purchasing a car. The COX website with the vehicles listed, the MSRP and the internet pricing makes car pricing as it should be. Once I priced out my vehicle, Stephany Delgado contacted me and we discussed the deal. Her manager, Antonio followed up with me later and we set an in showroom appointment. When I arrived Antonio was outside, greeted me and my husband and inside Stephany joined us. There was no haggling, I was pleasantly suprirsed that when we ...

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Google Oct 27, 2020

Always great help here. Especially Stephen. Thanks!

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Google Oct 22, 2020

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Google Oct 20, 2020

I have leased two vehicles through Mark Brown at Cox Mazda. He aims to find a car that fits YOUR NEEDS & PREFERENCES. I have found him to be trustworthy and knowledgeable. He always follows up several times after the sale to make sure you are happy with your vehicle choice and to answer any questions you may have regarding your new vehicle. I, definitely, will be a return customer. The only dealership I trust because they have been very fair and honest in their dealings with me.If you are tired of the annoying, pushy, and aggressive car salesman, ...

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Google Oct 17, 2020

Ok, just picked up my 2020 Mazda 6. The service, attention and patience from Mr. Mark Brown was excellent!! He is very knowledgeable and patient with all my questions. I highly recommend you get in contact with him if you're interested in buying a car at Cox Mazda on Cortez in Bradenton.

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Google Oct 13, 2020

Stephany Delgado at Cox Mazda made the used car buying experience wonderful! I had planned to settle for a car that was good, but not my first choice. When she and the Manager realized that I really wanted the Prius, they helped me make it happen. Thank you! I love the Prius and you helped make it affordable. We hope to do more business with you soon!

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DealerRater Oct 12, 2020

I purchased my Mazda from Cox in 2011 and have had all my service done there. I have to say that the Service Department is awesome. If ever a problem is encountered, they will do whatever it takes to make it right. They are very accommodating to the customer and attempt to incur as little inconvenience as possible. I have been extremely satisfied, not only with my Mazda, but also in my service-related dealings with Cox Mazda.

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Google Oct 5, 2020

Just a few months after I bought my new 2018 Miata, I'd told Cox that if they had a particular color of Miata come in, I "might" be interested in trading just for fun. Salesperson Stephany Delgado remembered that from few months earlier and emailed me when they had one like that coming, even knowing that I was just "sorta maybe" thinking of trading. I didn't think trading would be financially sound (I mean, just to change color?!) but I sent back my preferred terms and within a few emails we had the deal done, ...

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Cars Oct 3, 2020

After driving our new CX5 for a bit over a month I figured it was time to check the air pressure on the tires. Surprised to say the least! Tires are supposed to have 35# of air. Ours ..........52#. The vehicle was prepped while we sat there and was done quickly. I should have gone home right away and checked them. But the tires today were cold today. The CX was last out at 11:00 pm and when I checked today. @ 2 pm they were 53#. Sorry no excuse why tires had come over inflated!

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Google Sep 30, 2020

Went in for service which was efficient and prompt. They do not try to up-sell services you do not need. Friendly knowledgeable staff.

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Google Sep 25, 2020

I love it It was awesome

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Google Sep 24, 2020

Sales personnel are low-pressure and they know all of each car's features. Mark was especially helpful.

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DealerRater Sep 17, 2020

I am very happy with Cox Mazda Stephen was amazing every person I dealt with was professional and the buying process was great 👍 thank you therr was no pressure and that really made this experience a gem!!!!!

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Google Sep 15, 2020

Just bought a Mazda 3 with the help of Mark Brown at Cox Mazda. Great experience. Highly recommend them and Mark for anything you may need Mazda related.

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Google Sep 11, 2020

If you are buying a car, I would highly recommend working with Isac. He was patient, genuine, and knowledgable about all of the cars at Cox Mazda. He gave us his undivided attention while we were there and walked me through all of the steps it took to purchase the vehicle. Antonio was also extremely helping and friendly throughout the entire process. I had the best car buying experience, and this dealership is definitely one I cannot wait to use in the future.

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Google Sep 10, 2020

I love my new (used) car! Isaac was so great and helped me pick the best car within my budget. He was very honest and helpful when it came down to the decision, and the entire process was painless! It is definitely the place to go if you're searching for a vehicle!

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Google Sep 7, 2020

My experience at the COX Mazda was outstanding. I have bought many cars in the past but hands down this was my best experience. Everyone was friendly..( coffee machine was awesome) and the place had a very professional atmosphere but welcoming at the same time. The best part of my experience easily goes to my sales person ,Stephany Delgado. She was so helpful and applied zero pressure. She really wanted to make me feel comfortable with my purchase. Even after the sale she sat with me in the car and made sure I was familiar with everything before I drove ...

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Google Sep 2, 2020

Sales and Finance staff, Mark Brown and Frank Underwood, are truly a pleasure to deal with. No tricks or extra fees, just a great price without a lot of haggling. Dealer's staff are all wearing masks, but some of the customers inside were not, so we did the deal standing in the parking lot. Like many folks, I dread the ordeal of negotiating a car deal, but Mark Brown and Frank Underwood made it easy, and yes! It was FUN! Seriously. Love my new Mazda. Best dealership I have found for any brand. I will be returning when it ...

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Google Aug 31, 2020

Mark Brown and Frank Underwood were both so helpful and friendly! There was no pressure to purchase the day I came in which made me feel comfortable talking through the details. I love my car and would definitely recommend anyone looking for a car to go check them out!

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Google Aug 30, 2020

Today i got a brand new mazda cx5 2020 in Coxmazda. Im really happy with customer service of them. But Isac Martinez is the one take care of my case so hes really friendly and done amazing job.

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Google Aug 23, 2020

Worked with Stephen Wilkinson Sr. to purchase a new CX-5 for my son. Stephen is very personable and professional. We worked through the process rapidly and I found this to be a great experience. Ask for Stephen if you want a knowledgeable professional who will deliver.

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Google Aug 20, 2020

Isac Martinez was the salesman I just had the opportunity to meet and was 100% satisfied with his professionalism and over the top customer service. This place takes the anxiety out of purchasing a vehicle! I suggest to anyone looking to buy a vehicle starts here with Isac. Cant say enough!

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Google Aug 19, 2020

Great price, great service, fast shipping. I never understand why all my local Mazda Parts Department hate DIYs because they would price everything well above MSRP to discourage you and reluctant to help you look up parts. Cox Mazda shipped everything to my doorstep for much less than all my local Mazda Parts Dept and many online outlets. Will definitely recommend to anyone that need genuine Mazda parts.

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Google Aug 14, 2020

Stephen Wilkinson is absolutely amazing! I went to another Mazda dealer and wasn’t impressed and didn’t go back. As soon as I started dealing with Stephen, I knew I was going to buy a car from him. He treats you like a human being and doesn’t push you into anything. He is very patient and helps you figure out what the right choice for you is. I can’t thank him enough, I was freaking out buying my first new car and trading in my 21-year-old car. He was awesome!!!!

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Google Aug 12, 2020

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Google Aug 5, 2020

I made an online parts purchase, and Steven was great to work with. Very polite and helpful.

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Google Jul 22, 2020

It was time to buy another car. We went to Hendricks and Nissan of Bradenton. both dealers value their cars higher than I did. Nissan's cars had damage so beware!. We went back to Cox expecting to walk out of another dealer but Stephen, Adam and their used car manager made the deal in 20 minutes and we were out in an hour or so with our slightly used Mazda CX 5. Thanks again Guys! Had a great experience with the guys at Cox Mazda. The Mazda 3 appealed more to us than the Honda Civic, definitely had the better stereo. It ...

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Google Jul 22, 2020

Highly recommend Mark Brown for sales. He was very patient, super knowledgeable and easy to work with. Also recommend Adam in finance. Smooth transaction. We are very happy with our new purchase. First Mazda. Thanks guys.

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Google Jul 22, 2020

Great! (I am an out of state mail order customer.)

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Google Jul 20, 2020

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Google Jul 19, 2020

Decent customer service, rare these days.

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DealerRater Jun 29, 2020

We recently bought a 2019 Mazda Miata MX-5 Grand Touring retractable hardtop from Mark Brown at Cox Mazda. We were very satisfied with Mark's attentiveness, the ease and transparency of the purchase process, and the cleanliness of the car when we drove it off the lot. From start to finish, it was a very satisfying experience. If we didn't live 3 hrs from Bradenton, we would be having our car maintained at Cox Mazda. We highly recommend Mark Brown and Cox Mazda.

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Google Jun 26, 2020

I want to thank salesman Stephen Wilkinson. we went in close to closing to look at a car and although we walked away without a purchase at this time he didn't disappoint with his professionalism. very knowledgeable and very nice, when we return we are going straight to him and encourage others to do as well!

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Google Jun 26, 2020

Best place I have found to order Mazda parts. Steven the parts manager is very accommodating and a pleasure to deal with. Steven and Cox Mazda have supplied me with so so many parts and prices to help me rebuild my Miata. Thanks guys! Cox Mazda is located in Bradenton, Fla and they beat any local dealers by far in the Northeast. Reasonable prices and respectable delivery times, even to Long Island, NY

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Google Jun 21, 2020

Would be 3 stars if not for Isac and Adam. I had a rough go with another salesman but Isac pulled through and found me what I needed at the price I could afford. Took great care with me at the dealership and I drove out a happy lady. Definitely recommend Isac to friends!

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Google Jun 20, 2020

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Cars Jun 10, 2020

I recently went into Cox and spoke with a very nice salesperson named Jesse. He let me drive the car I wanted no problem even though I told him I'd never driven a Mazda and wasn't buying today up front. Afterward, he simply asked if I liked it. I said I needed to drive a few more and would be in touch. I didn't get the 500 calls traditionally made by dealerships after you come by. I hate that. I shopped for a few days and almost bought another car, but this place and car stayed on my ...

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DealerRater Jun 10, 2020

I recently went into Cox and spoke with a very nice salesperson named Jesse. He let me drive the car I wanted no problem even though I told him I'd never driven a Mazda and wasn't buying today up front. Afterward, he simply asked if I liked it. I said I needed to drive a few more and would be in touch. I didn't get the 500 calls traditionally made by dealerships after you come by. I hate that. I shopped for a few days and almost bought another car, but this place and car stayed on my ...

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Google Jun 8, 2020

Worked with a couple different salespeople and was treated real well. They'll negotiate a fair deal. Our first Mazda!!

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DealerRater May 26, 2020

I decided to take advantage of the Mazda deals being offered this Memorial Day, and, after being disappointed with the local dealer, I decided to contact a couple out of the area dealers. I determined what my Mazda3 was valued at in a trade for a new 2020 model. When I called Cox Mazda, and got Mark Brown on the phone, the rest was really easy. I told Mark the miles on my car, the condition, and how much I was willing to pay for an "out the door" price. Mark is a great communicated, and makes you feel ...

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Google May 19, 2020

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Google May 19, 2020

This guys are amazing. Thanks for helping me with the part number, yesterday the trim was replaced and it looks brand new. Great product and best deal.

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Google May 11, 2020

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Google May 4, 2020

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Google Apr 30, 2020

Thank you guys so much for offering the free oil change to health care workers. Everyone I encountered at the dealership was super friendly and took the time to give me updates on my car. You guys rock 🙂

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Google Apr 30, 2020

The techs and service writers are good, Mazda parts departments everywhere seem to never have that one part on hand. You can expect them to have the most common stuff such as tires, wipers, bulbs and fuses. This fact alone may stray me to owning another make. My 2013 CX-5 failed in the brakes department when I needed them the most. I believe my Anti-lock mechanism kicked in too soon causing a collision a year ago, I needed my wheels to lock up, but how do I prove it? I noticed a Porsche equivalent to my vehicle's size and it ...

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Facebook Apr 15, 2020

We could not be happier with our experience with Cox Mazda! Stephanie was so quick to respond with information. We did everything online. Our experience with Dan in finance was painless as well. What a first class experience we had. They should be a roll model for other dealerships. We had been to another one prior to Cox and had an awful experience. Just can't say enough good things. We will be telling everyone to go to Cox and we will for always purchase from them in the future!

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Google Apr 7, 2020

Cox Mazda had the best price with shipping. Came in with in a week Yes I would recommend to a friend.

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Google Mar 17, 2020

Buttoned up dealer. Very good customer service. Honest, which is refreshing. Had no issues other than they were a bit busy and the final close took longer than expected.

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Google Mar 12, 2020

I live in West Virginia and had an issue with my local Mazda dealer ordering the correct speakers. Considering the ambiguous diagram provided by the manufacturer, Brandon went the extra mile and sent me photos of the corresponding item. Blown speaker nightmare over. Thank you!